Connecting Greenhouse to Built

For customers of our Position Management module new to our Greenhouse integration.

Our bidirectional integration allows you to create requisitions in Built, utilize our configurable approval workflow, and then send the requisitions to Greenhouse. Connect imported requisitions to positions in Built to view them on your official chart and across configurable reports and metrics, improving visibility and planning.

While any Greenhouse customer can enable the integration, only customers of our Position Management module can access the Requisitions table to create and manage requisitions in Built. Customers not subscribed to the Position Management module can only visualize imported requisitions on the org chart.

To connect Built to Greenhouse:

Only Company Admins can manage integrations. Learn more about managing user roles and permissions.

1. At the top of the main navigation, click your company name, then click Integrations.

2. When the Integration page opens, locate and click the Greenhouse tile.

3. Click the + Add Integration button.

4. Click Connect.

5. You’ll be redirected to Greenhouse to log in and complete authorization. Once complete, you’ll be directed back to Built, and the connection will be enabled. Connecting your integration will start an initial requisition import and enable daily automatic imports. Configure your integration settings to reflect your organization’s import preferences and more.

Company Admins and HR Admins may initiate a manual import at any time by clicking the three-dot menu on the ADP Recruiting Management tile, then clicking Start Manual Import.

Sending Requisitions to Greenhouse

When sending requisitions to Greenhouse, you can choose whether to create a new job or openings for an existing job. By default, requisition data sent from Built to Greenhouse will include the information listed in the tables below. Alternatively, you can request a custom dataset to meet your organization’s needs.

Notes about sending requisitions to Greenhouse:

• For Greenhouse Advanced/Expert customers: We recommend creating an opening custom field in Greenhouse, allowing you to send Built position IDs for requisitions. To do this, click the configure icon, then click Custom Options. Locate the Company custom fields section, click Openings, then click Add field. Enter the field name, “Built Position ID”, click the Field type dropdown to select Short textbox, and click Save.

• Once a Built requisition is sent to Greenhouse, only the requisition’s status in Greenhouse will be automatically updated in Built.

• While our requisition approval workflows help your team ensure the appropriate approvals, admins can skip pending approvers or bypass a requisition’s approval process when flexibility is needed.

Creating Jobs in Greenhouse

Creating Openings in Greenhouse

Importing Requisitions from Greenhouse

Refer to the table below to learn about the data requirements for manually or automatically importing requisitions from Greenhouse. Once imported, you can connect requisitions to positions in Built, helping you ensure complete, accurate data and improved planning.

Notes about importing requisitions:

• You can view data for requisitions connected to Built positions on the Positions table and Position Management reports by enabling the following data options: Req ID, Req Status, External Req ID, and External Req Status. Data will not be displayed for Built requisitions with Denied, Canceled, or Closed statuses. Data will not be displayed for connected imported requisitions with a Closed status.

• Imported requisition data will not update connected positions in Built.

To disconnect your integration:

1. Navigate to the Integrations page.

2. Locate the Greenhouse tile, click the three-dot menu, then click Remove Integration.

3. Click Remove to confirm this action.

   Future imports cannot be initiated after disconnecting your integration.

Please contact our Customer Success Team for additional assistance.