For customers of our PTO module.
To configure schedules for people whose work schedule crosses from one day to the next:
Note: Only Company Admins and HR Admins can manage and configure PTO policies. To learn more, refer to: Understanding User Roles & Permissions.
First, you must set the minimum time off request increment to 30 minutes. This enables Built to accurately calculate PTO hours for a shift that spans multiple days. As an example, if Amy works from 8 pm to 4 am each day, her shift technically occurs on two separate calendar days. If Amy were to attempt to request a half-day on Tuesday, the system wouldn't have a way of knowing whether Amy was attempting to take half of the morning portion of Tuesday, or half of the evening portion. Allowing 30-minute requests forces the person to set a start and end time for their request, which resolves this ambiguity for the system.
Next, click your company name at the top of the main navigation, click Company Settings, then click Schedules to add or modify an existing schedule. Set the start and end times for each day accordingly. If a person's schedule begins Monday at 8:00 p.m. and ends Tuesday at 4:00 a.m., you'd set the Monday schedule start time as 8:00 p.m. and the end time as 4:00 a.m. When you set the end time to be before the start time on any day of a schedule, the system interprets that as meaning the shift ends on the following day.
Note: When you create an overnight schedule, you'll no longer have the ability to set PTO requests to be submitted in "half-day" increments. This is because a half day becomes impossible for the system to accurately calculate due to a schedule which crosses dates.
Please contact our customer success team for additional assistance.