---
title: "Modifying a Person's Account Balance"
slug: "modifying-a-person-s-account-balance"
updated: 2026-04-15T12:16:14Z
published: 2026-04-27T11:25:52Z
canonical: "support.builtapp.com/modifying-a-person-s-account-balance"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.builtapp.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Modifying a Person's Account Balance

*For customers of our PTO Module.*

---

## To modify a person's account balance:

*Only Company Admins, HR Admins, and HR Managers can modify all individuals' account balances. Limited Admins can modify the balances within their specified scope. Learn more about* [*managing user roles and permissions*](/v1/docs/managing-user-roles-and-permissions)*.*

1. Jump to a person's profile by entering their name or title in the field at the top of the main navigation and clicking their name in the list that populates.
2. Click the **Paid Time Off** tab.
3. Click the three-dot menu next to the appropriate policy.
4. Click **Modify Balance**.

*When adjusting the balance for an unlimited policy, click* ***Modify Usage****.*
5. Click the **Modification** dropdown to choose **Add** or **Subtract** before entering the appropriate number of hours.
6. Optionally, you can provide a note/reason in the space provided.
7. Click **Save**. The person's balance will immediately be updated, and an entry will be added to their transaction history.

*You can also* [*update account balances via file import*](/v1/docs/update-account-balances-via-file-import)*.*

Please contact our Customer Success Team for additional assistance.

## Additional Resources

[Understanding Account Balances (video)](/v1/docs/understanding-account-balances-video)

[Understanding Current Balance vs. Remaining This Year](/v1/docs/understanding-current-balance-vs-remaining-this-year)