---
title: "Connecting isolved® to Built"
slug: "connecting-isolved-to-built"
status: "update"
updated: 2026-07-18T12:43:59Z
published: 2026-07-18T12:43:59Z
canonical: "support.builtapp.com/connecting-isolved-to-built"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.builtapp.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Connecting isolved® to Built

*For customers new to our isolved integration.*

---

This article explains how to set up your isolved integration and initiate imports.

## Getting Started

If you do not already have a Built account, please connect with our team to set one up before initiating your isolved integration.

### To initiate your isolved integration:

1. Contact your isolved direct account manager to initiate implementation of the integration.
2. The isolved implementation team will share API credentials with our Customer Success Team.
3. A member of our Customer Success Team will contact you to schedule an implementation call and initiate data imports.

## Implementation

During your implementation call, we will help you configure settings, teach you about the platform, and answer initial questions.

*If you already have a Built account containing data, we will request permission from you via email to clear existing data to ensure information is not duplicated when importing directly from isolved.*

## Importing isolved Data Automatically and Manually

Once you’ve set up your isolved integration, you can schedule regular automatic imports. You can also initiate a manual import at any time.

*We recommend* [*configuring how Built handles positions for imported terminations and new hires*](/v1/docs/configuring-how-built-handles-positions-for-imported-terminations-and-new-hires) *to determine if positions are automatically deleted or created.*

### To enable automatic imports in Built:

*Only Company Admins and HR Admins can configure company settings. Learn more about* [*managing user roles and permissions*](/v1/docs/managing-user-roles-and-permissions)*.*

1. Click your company name at the top of the main navigation, then click **Company Settings**.
2. Click the **Imports** tab.
3. In the **isolved Import Settings** section, click the **Edit** button.
4. To enable automatic imports, select **Yes**.
5. Select your desired import frequency.
6. Enter an email address where the system will send notification emails each time the automated import process completes.
7. Click **Save**. Your first automated import will occur as specified in your import frequency.

*If a* [*Built Position ID custom field has been created in isolved*](/v1/docs/connecting-people-imported-from-isolved-to-newly-assigned-positions#to-create-built-position-id-custom-fields-in-isolved)*, Built’s position IDs will be sent back to isolved during the initial import.*

### To initiate a manual import in Built:

*Only Company Admins, HR Admins, and HR Managers can import data.*

1. From Built's main menu, navigate to the **Org Chart** page.

*You can also import people or positions from the People page.*
2. Click the import/export icon in the upper-right corner of the page, then click **Records from isolved**. The system will confirm when your import is complete, displaying your import summary. ​*During the import, the system may prompt you to match new records from isolved to existing records in Built and/or correct any errors.*

## Notes about managing your isolved integration and import settings:

- *If you'd like to disable automatic imports, click your company name at the top of the main navigation and then navigate to* ***Company Settings*** *>* ***Imports****. (If the Imports tab is not initially visible, click the* ***More*** *dropdown). Locate your isolved import settings and click the* ***Edit*** *button. Click the* ***Enable Automatic Imports*** *dropdown to select* ***No*** *and then click* ***Save****.*
- *To deactivate your isolved integration, contact the Built Customer Success Team.*

Please contact our Customer Success Team for additional assistance.

## Additional Resources

[Data Imported From isolved®](/v1/docs/data-imported-from-isolved)

[Connecting People in isolved® with Built Positions](/v1/docs/connecting-people-imported-from-isolved-to-newly-assigned-positions)